Privacy Policy

Overview

Cozy Home Care ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you're browsing our website or requesting in-home care services for a loved one.

Information We Collect

We may collect the following types of information:

• Contact details you provide through our contact form or by phone/email, such as your name, phone number, email address and any message you send us.
• Care-related information you choose to share during a consultation, such as details about the care needs of a family member.
• Usage data such as browser type, device information and pages visited, collected automatically when you use our website.

How We Use Your Information

• To respond to inquiries and schedule consultations
• To develop and coordinate personalized care plans
• To communicate updates, appointment reminders and billing information
• To improve our website and services
• To comply with legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. We may share information with caregivers assigned to your family, service providers who help us operate our business (such as our contact-form provider, FormSubmit), and as required by law or to protect the safety of our clients and staff.

Contact Form

Messages submitted through our website contact form are delivered to our team via FormSubmit, a third-party form processing service. Please review FormSubmit's privacy policy for details on how they handle submitted data.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to ask that we delete information that is not required for ongoing care or legal recordkeeping.

Children's Privacy

Our website and services are intended for adults arranging or receiving care. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Cozy Home Care
[Street Address], Dallas, TX [ZIP]
Phone: (214) 555-1234
Email: hello@cozyhomecare.example